An Industry on the Cusp of Change - Challenges facing the BPO and Shared Services Sector

The constant market pressure in taxation reform, funding and initiatives on multi-national companies to increase their competitiveness compelled managers to strategize on retaining talents and explore models beyond SSC. Global Business Services (GBS) is the next wave with increasingly difficult to formulate management control system, which could cause job vulnerabilities to automation in the next decade and decompose operative goals. The phenomenon of transformation through merger and acquisition with BPOs integrations is critical to assess the resources selected.

The Industry Insights of Shared Services & BPO

Government 2019: Taxation reform, funding and initiatives

Strategies on retaining Philippine’s competitive advantage on the riding demand for re-shoring

Job vulnerabilities to automation in the next decade

Mapping the road to Global Business Services

Transformation through Merger and Acquisition

A selection of visionary case studies, in-depth master classes and dialogue-driven brain-weaves!

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Highlights & Key Achievements


180+

Attendees

100+

Practitioner Accounts

32

Brand New Speakers

50

C-Suite Executives

26

Dedicated Roundtable Discussions to Focus Group

20

Local Regulators as Mystery Delegates

3

Workshops to address your issues

2019 Leading Industry Speakers

The hottest topics to be discussed at SSOW 2019

Government 2019: Taxation reform, funding and initiatives

Strategies on retaining Philippine’s competitive advantage on the riding demand for re-shoring

Job vulnerabilities to automation in the next decade

Mapping the road to Global Business Services

Transformation through Merger and Acquisition

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