20 - 21 August, 2019 | Manila, Philippines
An Industry on the Cusp of Change - Challenges facing the BPO and Shared Services Sector
The constant market pressure in taxation reform, funding and initiatives on multi-national companies to increase their competitiveness compelled managers to strategize on retaining talents and explore models beyond SSC. Global Business Services (GBS) is the next wave with increasingly difficult to formulate management control system, which could cause job vulnerabilities to automation in the next decade and decompose operative goals. The phenomenon of transformation through merger and acquisition with BPOs integrations is critical to assess the resources selected.
The Industry Insights of Shared Services & BPO
Government 2019: Taxation reform, funding and initiatives
Strategies on retaining Philippine’s competitive advantage on the riding demand for re-shoring
Job vulnerabilities to automation in the next decade
Mapping the road to Global Business Services
Transformation through Merger and Acquisition
A selection of visionary case studies, in-depth master classes and dialogue-driven brain-weaves!
Highlights & Key Achievements
180+
Attendees
100+
Practitioner Accounts
32
Brand New Speakers
50
C-Suite Executives
26
Dedicated Roundtable Discussions to Focus Group
20
Local Regulators as Mystery Delegates
3
Workshops to address your issues
Meet the Speakers
Managing Director
JPMorgan Chase & Co.
Vice Chairperson, GICC and General Manager
Henkel Asia Pacific Service Centre
Managing Director
Bayer Business Services, Philippines
Managing Director,
ANZ Global Services and Operations (Manila), Inc.
Director, Global Business Services
AECOM
Chairperson, GICC and Senior Vice President, Optum Global Services
UnitedHealth Group
Chief Operating Officer
ANZ Global Services and Operations (Manila), Inc.
Director, Manila Service Center
Procter & Gamble
Head of Global Asset Services HR & Manila
BHP
GBS Finance Site Lead for Manila
General Motors
General Manager
3M Global Service Center, Philippines
Senior Director, Asia Pacific Service Delivery Lead, Finance
Johnson & Johnson
Executive Director
Baker & McKenzie Global Services Manila
Head of Controlling, SSC Manila
Henkel Asia Pacific Service Centre
Regional Finance Director
Baker & McKenzie Global Services Manila
Head of Finance Shared Services
San Miguel Foods, Inc.
Head of Financial Solutions & Global Quality Management Program, Finance Shared Services
Procter & Gamble
Process Excellence Manager
Manager HR Shared Services Asia
Philip Morris International
Head of Human Resources
3M Global Service Center Philippines
HR Transformation Director
the Coca-Cola Company
Head of Delivery Services & Digital
Sun Life Financial Asia Services Limited
Founder & Managing Director
Imarticus Learning
Former Vice President, GBS
LafargeHolcim
The hottest topics to be discussed at SSOW 2019
Government 2019: Taxation reform, funding and initiatives
Strategies on retaining Philippine’s competitive advantage on the riding demand for re-shoring
Job vulnerabilities to automation in the next decade
Mapping the road to Global Business Services
Transformation through Merger and Acquisition
Past Attendees Say It Best
