Harnessing Technology And Talent To Add Value In An Increasingly Competitive Market

Given the remarkable growth of the Shared Services industry in the Philippines, it is now ever more important for SSCs to move higher up on the value chain providing services of exceeding value, while retaining their competitive advantage. After successfully implementing RPA and intelligent automation, SSCs are now looking to scale up their RPA projectsand establish governance to continue to reap the benefits of automation. In addition, the massive mainstream adoption and implementation of RPA and intelligent automation has impacted the workforce, pushing SSCs to focus significant resources to keep pace and manage the changing employee landscape.

The 9th Philippines Shared Services & BPO Week is back on 14 – 15 August 2018 and seeks to address these challenges as well as explore how you can fast-track your shared services and embark on new CI initiatives for continuous business growth. Join us at the largest event for the Shared Services space in the Philippines bringing all industry heads and practitioners together in one single platform.

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2018 Speakers included:

Key Conference Themes


Retaining Philippines’s Competitive Advantage in an Increasingly Automated Environment – hear from the Industry leaders and Heads of Shared Services of JP Morgan Chase & Co., Procter & Gamble and Bayer


Winning the War on Talent including up-skilling your workforce - hear from HR leaders of 3M, Coca-Cola, Philip Morris, Henkel and Johnson & Johnson


Fast Tracking your SSCs to Leapfrog the Maturity Curve – hear from the Heads of SSCs and GBS from General Motors, Baker & McKenzie and Procter & Gamble


Next-generation RPA and Intelligent Automation – Scalability and Governance - Hear from the experts at ANZ, Henkel and Sun Life Financial


Driving Organisational Agility for Business Growth and evolving beyond the back-office – hear from ANZ, LafargeHolcim and BHP Billiton


Moving Towards Strategic Business Partnering, Continuous Improvement and Process Excellence – Hear from the Heads of GBS, Regional Directors and leaders of shared services of LafargeHolcim, BHP Billiton and San Miguel Foods

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