13 - 16 August, 2018 | Makati Shangri-La, Manila, Philippines

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9th Philippines Shared Services and BPO Week - Preliminary Agenda

With a bigger agenda, more speakers and more networking sessions, this year's event is our most anticipated Shared Services & BPO Week Philippines yet. Download the preliminary agenda today.

Featured Download

Post Show Report

The Philippines Shared Services & BPO Week 2017 was completely sold out. If you weren’t able to make it, check out the post show report for a full recap on the event, including an in-depth analysis of our audience, their feedback and on-site polling results.  

Past Presentations

The Road to High Value Business Partnerships: Our continuing Baker McKenzie GSM journey

Presented by: Marian Coquia-Regidor, Knowledge Director, Global IP, Baker & Mckenzie Manila Global Services, Inc.

3M Global Service Center: Philippines Overview

Presented by: Reggie C. Pulumbarit, General Manager, 3M Global Service Center, Philippines

The P&G Continuous Improvement Journey: Success & Lessons Learned

Presented by: Natalie Lim-Ang, Global FSS Quality Management Leader, Procter & Gamble

Rating-Free Performance Development for a More Responsive and Engaged Workforce in B&M GSM

Presented by: Gerry Panganiban, Manager, Process & Quality, Baker McKenzie Manila Global Services, Inc.

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Meet Our Audience

Here's a sneak peek at our audience