13 - 16 August, 2018 | Makati Shangri-La, Manila, Philippines

Media Center

9th Philippines Shared Services and BPO Week Brochure

With a bigger agenda, more speakers and more networking sessions, this year's event is our most anticipated Shared Services & BPO Week Philippines yet. Download the brochure now. 

Featured Download

Eliminating Hurdles To Scaling RPA

In this article, Steve Harris, Managing Director, ANZ Global Services and Operations Philippines, spoke about how shared services practitioners can scale up robotic capability across the enterprise. 

Event Information

Post Show Report

The Philippines Shared Services & BPO Week 2017 was completely sold out. If you weren’t able to make it, check out the post show report for a full recap on the event, including an in-depth analysis of our audience, their feedback and on-site polling results.  

Additional Content Download

The Philippines SSO Market Report 2018

This report provides a deep-dive into how these trends are playing out in the Philippines. We hope it will guide you to improved decisions as you move your operations forward.

Spotlight on Philippines 2018: Skill Deficits, Global Business Services (GBS) Objectives, and Tips to Drive Performance Improvement

SSON Analytics surveyed Shared Services professionals in the Philippines. The results of this survey were blended with proprietary data to provide insights on current trends.

Past Presentations

The Road to High Value Business Partnerships: Our continuing Baker McKenzie GSM journey

Presented by: Marian Coquia-Regidor, Knowledge Director, Global IP, Baker & Mckenzie Manila Global Services, Inc.

3M Global Service Center: Philippines Overview

Presented by: Reggie C. Pulumbarit, General Manager, 3M Global Service Center, Philippines

The P&G Continuous Improvement Journey: Success & Lessons Learned

Presented by: Natalie Lim-Ang, Global FSS Quality Management Leader, Procter & Gamble

Rating-Free Performance Development for a More Responsive and Engaged Workforce in B&M GSM

Presented by: Gerry Panganiban, Manager, Process & Quality, Baker McKenzie Manila Global Services, Inc.

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Meet Our Audience

Here's a sneak peek at our audience