9th Philippines Shared Services and BPO Week Brochure
With a bigger agenda, more speakers and more networking sessions, this year's event is our most anticipated Shared Services & BPO Week Philippines yet. Download the brochure to view the ...
Eliminating Hurdles To Scaling RPA
In this article, Steve Harris, Managing Director, ANZ Global Services and Operations Philippines, spoke about how shared services practitioners can scale up robotic capability across the enterprise.
A New Shared Services Model for the Philippines
In light of new technology innovations that are replacing human labor with software, or robotic labor, the market is experiencing the early rumblings of what promises to be an earthquake to shake traditional operating models. Are you ready for the digital workforce?
Post Show Report
The Philippines Shared Services & BPO Week 2017 was completely sold out. If you weren’t able to make it, check out the post show report for a full recap on the event, including an in-depth analysis of our audience, their feedback and on-site polling results.
Additional Content Download
The Philippines SSO Market Report 2018
This report provides a deep-dive into how these trends are playing out in the Philippines. We hope it will guide you to improved decisions as you move your operations forward.
Spotlight on Philippines 2018: Skill Deficits, Global Business Services (GBS) Objectives, and Tips to Drive Performance Improvement
SSON Analytics surveyed Shared Services professionals in the Philippines. The results of this survey were blended with proprietary data to provide insights on current trends.
The Road to High Value Business Partnerships: Our continuing Baker McKenzie GSM journey
Presented by: Marian Coquia-Regidor, Knowledge Director, Global IP, Baker & Mckenzie Manila Global Services, Inc.
3M Global Service Center: Philippines Overview
Presented by: Reggie C. Pulumbarit, General Manager, 3M Global Service Center, Philippines
The P&G Continuous Improvement Journey: Success & Lessons Learned
Presented by: Natalie Lim-Ang, Global FSS Quality Management Leader, Procter & Gamble