Articles & Reports

The Philippines SSO Market Report 2018

The Philippines SSO Market Report 2018

This report provides a deep-dive into how these trends are playing out in the Philippines. We hope it will guide you to improved decisions as you move your operations forward.

Spotlight on Philippines 2018: Skill Deficits, Global Business Services (GBS) Objectives, and Tips to Drive Performance Improvement

Spotlight on Philippines 2018: Skill Deficits, Global Business Services (GBS) Objectives, and Tips to Drive Performance Improvement

SSON Analytics surveyed Shared Services professionals in the Philippines. The results of this survey were blended with proprietary data to provide insights on current trends.

Eliminating Hurdles To Scaling RPA

Eliminating Hurdles To Scaling RPA

In this article, Steve Harris, Managing Director, ANZ Global Services and Operations Philippines, spoke about how shared services practitioners can scale up robotic capability across the enterprise. 

A New Shared Services Model for the Philippines

A New Shared Services Model for the Philippines

In light of new technology innovations that are replacing human labor with software, or robotic labor, the market is experiencing the early rumblings of what promises to be an earthquake to shake traditional operating models. Are you ready for the digital workforce?