Harnessing technology and talent to add value in an increasingly competitive market
Onto its 9th year, the Philippines Shared Services and BPO Week has continued to remain significant for the Shared Services industry in the Philippines. As an established brand, the credibility and popularity of the conference are evident from its outstanding success over the years.
Taking place 14 - 15 August 2018 in Manila, the conference key themes that will be addressed at the conference include:
- Retaining the competitive advantage of SSCs in the Philippines through dynamic leadership, continuous improvement and customer experience
- Value adding activities and next generation delivery models for SSCs
- Fast tracking your SSCs to leapfrog the maturity curve
- Scalability and governance of RPA and intelligent automation
- Upskilling of employees for value added services and talent development
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