Chief Operating Officer
ANZ Global Services and Operations (Manila), Inc.
9:10 AM Integrating Robotics And Intelligent Automation With Machine Learning And Artificial Intelligence To Further Enhance Business Outcomes
No technology has disrupted the shared services industry like the emergence of RPA and intelligent automation and it is no surprise that the speed at which RPA is being adopted; organizations are now looking at the scalability and governance of intelligent automation to drive productivity. ANZ Global Services Center’s Chief Operating Officer, Roscoe Pineda, will be sharing ANZ’s continuous journey on RPA as well as case studies on how ANZ has started to incorporate Machine Learning and AI in their automation journey for successful business outcomes.